You’ve started a law practice and the clients are beginning to arrive. How will you organize your client files? Your first thought may be to use an alphabetical system by client name. Big mistake. Instead, stick to numbers.
A new study by the ABA Law Practice Division’s Social Media, Legal Blogs, and Websites Committee looked at the intake process at law firms around the country. Quite an eye opener! Learning from what they found—or rather, what they didn’t find—can give you a leg up on turning potential clients into actual clients.