With most data now generated and stored electronically, discovery has significantly changed and a new industry of consultants looking to assist attorneys in gathering and producing electronic data has developed and grown. But how does a tech-impaired attorney hire an e-discovery vendor?
Each e-discovery project is unique and thus requires tailored software solutions. To find such solutions, attorneys should ask any potential e-discovery vendor the following questions:
- What will be the scope of your services, e.g., what data sets will be reviewed?
- What is your knowledge of the technical issues involved and the legal process generally?
- What type of customer service do you offer?
- What software and hardware tools will you use?
- What is the vendor’s reputation and what do references say about it?
Basically, vetting an e-discovery vendor is like hiring any other type of consultant: Check them out, know what you want, and ask questions (learning a little e-discovery vendor lingo can’t hurt!).
For a comprehensive look at e-discovery law in California, see California Civil Discovery Practice, chap 4.
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